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Shipping & Returns

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We strive to get our customers their apparel as soon as possible. All items ordered after 4 p.m. EST will be processed the following day. Thank you for your patience!

Total Delivery Time for Your Order 

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.

Processing Time for an item is the time from when you submit your order to when the item leaves the warehouse. All orders placed on a Business Day before 4pm are processed and shipped the same day. All other orders are processed and shipped on the next Business Day.

Shipping time is from when the item leaves the warehouse to when it arrives at your door.

Business days are considered Monday through Friday excluding holidays. (Holidays includes all National Holidays plus November 25th, December 24th and December 31st)

Please note the Shipping Times are estimates not guaranteed delivery times. Shipping delays can and do occur occasionally that are not within the control of



How do I return an item?

Return Policy

Original sales receipt must accompany returns. 

We accept returns for exchange or refund seven calendar days after delivery of the product. At our sole discretion after seven calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is: 

• without showing signs of wear or damage in any way 
• within seven calendar days of the delivery date (after seven days no returns are allowed) 
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that seven days noted in that item's particular item description. 

If an item is received damaged or is incorrectly shipped by us please contact Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit. 

Refunds are contingent upon inspection of item(s) once we receive it. There is a 15 percent restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within seven days if you intend to return ANY item back to our store. Items returned to us AFTER seven days and WITHOUT contacting us will NOT be refunded. 

Customer is responsible for all shipping costs if seller is not at fault. 

Send returns to:

Good Ole Boy Returns
500 East North St Unit A
Greenville, SC 29601